8.31.2004

Paid Family Leave: Great Idea, Utterly Shitty Implementation

So I was able to take six weeks off from work, supposedly with a percentage of my pay, to bond with my new baby son and take care of my wife as she recovered from surgery.

That was all well and good. The time off was awesome and I really loved being able to be with my family that much.

But the fucking Paid Family Leave department must be woefully understaffed because they suck donkey dick. Not only have they now not filed my claim twice, their phone system is too stuffed full of people already waiting on hold to even let me wait to speak with someone about this fucking ridiculousness. The system doesn't even have me registered in it!

And I've had damned little money coming in for the last two months. And bills need to get paid and shit is going to get late fees added to it because this fucking system blows so badly.

So I've now emailed them again because its the only avenue of interaction that doesn't slam shut in my face instantly. I'm incredibly fucking irritated with the program now but I've no choice but to wait for them to contact me. Goddamnit!

[Update: Well there's news and then some good news and then really good news. The news is that the PFL phone system is linked into the State Disability phone system only its not fully linked yet. So people with PFL claims can punch in their social security numbers and they get told that there is no claim associated with that number.

The stupidity of not mentioning that PFL claims aren't covered yet is beyond my comprehension.

Anyway, that's the news, the system sucks, the call in system is retarded and hangs up on me most of the time but the guy I finally ended up talking with was very, very helpful and cool.

The good news is that I do have a claim and it was processed today and they are cutting me a damned check in 1-2 business days. Coming from Sacramento means it'll be here this week and we can fully bounce from the whole being off work thing.

The really good news is that its all coming in one nice lumpy check.

So yeah, that'll help.]

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